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What we have to say about your health and well being
Nov 2013
Medicines Use Review If you are taking two or more prescribed medicines for a long term condition, the NHS Medicines Use Review, also known as a medicine check up or medicine MOT is another free NHS service that can help you get maximum benefit from your medicines. This service is available throughout England and Wales and a similar scheme, ‘Managing your Medicines’ is offered in Northern Ireland. Scotland offers a ‘Chronic Medication Service’ which aims to increase medicines understanding for patients with long-term conditions. What is an MUR? An MUR is a personal NHS consultation with your pharmacist to help improve your understanding of your medicines and get the maximum benefit from them. You may want to discuss the drugs you have been prescribed, any problems or side effects you are experiencing or whether there is a more effective way of taking them. For most people, taking medicines will be trouble free but problems can occur. You may have several different medicines to take at different times of the day and find this difficult to manage. Your tablets may be hard to swallow or may not be compatible with other medicines or foods. Or you may be experiencing side effects from one or more of your drugs. An MUR is the ideal place to raise these issues. Can’t I ask my pharmacists questions about my medicines anytime? You can ask your pharmacist questions about your medicines at any time, particularly if you have an urgent problem, but an MUR provides a perfect opportunity for an in-depth conversation with a pharmacist in a consultation room where you won’t be overheard. How do you arrange an MUR? You may be invited for a review by your pharmacist, either in person or by letter, or you can ask for a review at the pharmacy where you normally pick up your prescription, although you must have been getting your prescription there for three months or more. The consultation is free, often with no appointment necessary. What will happen during the consultation? Your pharmacist will listen to your concerns and answer your questions but it’s important to remember that they will only know about the medicines you have received from that pharmacy. They will not have a record of medicines prescribed by a hospital, nor will they have access to your medical records. So it’s important to tell them as much as you know. Make sure you have a note of all the medicines you take, what you take them for, how much and how often. If possible take the medicine with you. Your pharmacist will discuss how you are getting on with the medication, whether it is working and whether you have any concerns such as side effects. It is also your chance to ask questions. For example: Do I really need to take all these medicines? Will the medication still be effective if I have a stomach upset? Will my medicine interact with other drugs I have been prescribed? Can I be certain the drug is safe for me to take? Are there any other treatment options? Is there anything that will help to remind me to take my medicines? Your pharmacist will then draw up an action plan recording what took place during the meeting and what you agreed together. Both you and your GP will receive a copy. If you think it would be useful, you can also ask for another copy to be sent to a health professional such as a district nurse or your carer. If your pharmacist recommends a change to your prescription, this will need to be agreed by you and the person who prescribes your medicine – usually your GP. No changes will be made without your consent.
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The most common symptoms of coronavirus (COVID-19) are recent onset of:
  • New continuous cough and/or
  • High temperature
  • loss or change to your sense of smell or taste  

For most people, coronavirus (COVID-19) will be a mild illness If you have coronavirus symptoms:
  • Do not go to a GP surgery, pharmacy or hospital
  • You do not need to contact 111 to tell them you're staying at home
  • Testing for coronavirus is not needed if you're staying at home
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • Ask your employer, friends and family to help you to get the things you need to stay at home
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • Visit NHS 111 Online for more information

Stay at Home
  • If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
  • If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
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