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What we have to say about your health and well being
What we have to say about your health and well being
ASK YOUR PHARMACIST- NEW MEDICINE SERVICE
The New Medicine Service
If you are prescribed a new medicine for the first time for either an existing or newly-diagnosed health problem, you may be able to get extra help and advice about your medicine from your local pharmacist through a free scheme called The New Medicine Service (NMS), available across England.
The NMS is aimed at people who have been newly prescribed a medicine to thin the blood or to treat one of the following conditions:
Asthma or Chronic Obstructive Pulmonary Disease (COPD)
Type 2 diabetes
High blood pressure
Lots of people find they have problems when they start a new medicine. The NMS helps to sort these problems out from day one with the help of a pharmacist, so you stay well.
What does the service involve?
The NMS is a structured conversation between you and the pharmacist to discuss any concerns you are having with your medicines– for example, side effects or what to do if you miss a dose.
Do all pharmacies offer the service?
All community pharmacies in England with consultation rooms can provide the service.
How do I access the service?
If you have been newly prescribed a medicine for one of the conditions listed above, your GP may refer you into the service. Alternatively, when you pick up your medicine, your pharmacist may suggest the service to you. Or you can yourself ask the pharmacist about accessing the service.
Do I have to have attend my regular pharmacy
You might find it helpful to attend your regular pharmacy. However, you can access this service at any participating pharmacy.
What if I want advice but don’t fall into the four conditions?
There are other medicines advice services available at pharmacies. If you are taking two or more prescribed medicines for a long term medical condition, the Medicines Use Review is another free NHS service that can help you get maximum benefit from your medicines. Ask at your local pharmacy if you think you could benefit from this service.
I’ve been taking a medicine for the one of the long term conditions mentioned above for a few months and would like to get involved in the service. Can I still apply?
If you have not been enrolled for the NMS the first time your new medicines was supplied at your community pharmacy, you will be unable to sign up for the service if you have had the medicine supplied by another pharmacy. If you are ineligible for the NMS, you may qualify for a Medicines Use Review, if the pharmacist believes that is appropriate.
Can children take part in the NMS?
Children can be recruited into the service if they can give consent but this consent cannot be given by the parent or carer on behalf of the child.
Doesn’t my GP offer this service?
GPs offer a clinical review of medicines where they will have your whole medical history and will go through each of your medicines. This is not the same as the New Medicine Service or the Medicines Use Review.
Are pharmacists / pharmacy staff qualified to offer the NMS?
Pharmacists study at university for four years and then have a year ‘in practice’ before qualifying. They are the experts in the use of medicines for the treatment of disease. Participating pharmacists have to have specific competences to deliver this service. Pharmacy support staff are required to undertake approved training to work in a pharmacy and work under the direct supervision of a pharmacist.
The most common symptoms of coronavirus (COVID-19) are recent onset of:
New continuous cough and/or
loss or change to your sense of smell or taste
For most people, coronavirus (COVID-19) will be a mild illness If you have coronavirus symptoms:
Do not go to a GP surgery, pharmacy or hospital
You do not need to contact 111 to tell them you're staying at home
Testing for coronavirus is not needed if you're staying at home
Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
Ask your employer, friends and family to help you to get the things you need to stay at home
Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
If you cannot move vulnerable people out of your home, stay away from them as much as possible